Question
Will someone who unsubscribed get my emails again?
No. Every unsubscribe is checked before each email goes out, so someone who left a brand gets nothing more from it, on any list.
No. Before each email goes out, its address is checked against everyone who has asked to stop. Not only when a campaign starts: before every email.
| They | They get |
|---|---|
| Unsubscribed from one of your emails | Nothing more from that brand, on any list |
| Were taken off by you, under Unsubscribes | Nothing more on any of your lists |
| Reported your email as spam | Nothing more from any brand, on any list |
Uploaded again by mistake?
Someone who unsubscribed stays unsubscribed. Uploading their address again doesn't put them back.
How it works: Unsubscribes, honoured everywhere.
Related
- Unsubscribes, honoured everywhereEvery email has an easy way out: an unsubscribe stops that brand's mail on every list, a spam report stops everything, and both are checked before every email.How it works
- Handle unsubscribesThe unsubscribe link in every email takes people off for you. When someone asks you directly, open Unsubscribes, type their address and press Unsubscribe All Lists.Step by step · 4 steps
- Can I bring my contacts from another email platform?Yes. Export them as a CSV from your old platform and upload it to a list. Keep its status column, and anyone it marks unsubscribed, bounced or invalid stays off that list.Question