How it works
Why your reply-to is verified
A new campaign launches only once its reply-to address is proven yours with one click on a link, and creating, saving or resuming a campaign is never held up.
When someone replies to your campaign, the reply has to reach you. So the address replies go to is verified first: proven to be yours with one click on a link. Until it is, a new campaign can't launch with it.
One link, one click
To verify an address, the platform mails it a link. Click it, and the address is proven to be yours.
The link comes from the platform's own address, never from your domain. Mail from your own domain to prove your own address would be circular, and it trips spam filters.
When it's checked
| When you | Is the reply-to checked? |
|---|---|
| Create a campaign | No |
| Save a campaign | No |
| Launch a new campaign | Yes |
| Resume a paused campaign | No, so nothing is stranded |
When replies come to your inbox
With the campaign inbox, replies come straight back to your inbox.
- When every sending domain you chose can take replies, no other address is needed.
- When one can't yet, the launch names it, and asks for a verified reply-to.
- A reply-to you type is always verified.
Kept for your whole account
Verified addresses belong to your account, so each one can be the reply-to on any of your campaigns. Only an account admin can add one, and that's checked on the server.
See your verified addresses
Open Verified emails. Your verified addresses are kept here, each marked Verified, Pending or Send failed.
Press Add Email to add one. A link is mailed to it, and once it's clicked, the address can be the reply-to on any of your campaigns.
To verify one step by step, follow Verify your reply-to address.
Related
- Verify your reply-to addressOpen Verified emails, press Add Email, type the address replies should go to and press Send Verification Link, then click the link in the email that arrives.Step by step · 4 steps
- One inbox for every replyReplies to your campaigns and follow-ups, and every form filled in, come to one inbox, filed by business and campaign, beside the person who wrote them.How it works
- Choose who gets it and get it ready to sendPick the list, check delivery, timing and the sender, fix anything Review lists, then press Send Campaign or Schedule Campaign.Step by step · 15 steps
- Sending domains, set up for youYour campaigns go out from sending domains of their own, each with every record it needs written for you, so campaign traffic and its reputation stay off your main domain.How it works